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NICC B2B - Meetings

This page provides access to details of the NICC B2B meetings, agendas, notes and documents discussed at the meetings. Click on the links below to go to the meeting you are interested in and download the documents.

Future Meetings

(Please contact niccb2b@niccb2b.com to register interest)


2008 Work programme expert groups to be arranged:
Meeting Date Time
Standards, design & Implementation issues review tba tba
L2C XML (generic) schema tba tba
Tools for structuring B2B documentation tba tba
T2R & L2C Developers Guide (C2M) tba tba
Service Inventory & Catalogue Principles review tba tba
Billing update tba tba

Meeting 50: Progress review - audio 15 December 2008

Meeting 49: Location meeting with Royal Mail - 10 December 2008

  • 49.1 Agenda slides & notes - to follow
  • 49.2 Invite

Meeting 48: Service catalogue & inventory follow up - audio 23 October 2008

Meeting 47: High Volume/Calls Billing Interface audio 22 October 2008

Meeting 46: High Volume/Calls Billing Interface audio 2 - 9th October 2008

Meeting 45: High Volume/Calls Billing Interface audio 1 - 11th September 2008

Meeting 44: High Volume/Calls Billing Interface workshop 2 - 4th September 2008

Meeting 43: Half year plan & progress review - 27th August 2008

Meeting 42: Service Catalogue & Inventory- 1st August 2008

Meeting 41: Billing high volume interfaces workshop 1 - 21st July 2008

Meeting 40: Service Inventory & Catalogue - 9th July 2008

Summary

The key points from the meeting were:

  • Service Catalogue & Inventory
    • The issues and requirements for sharing catalogues and aligning inventories across the industry were split into 3 areas:
  1. Catalogue: This was about agreeing a standard template for product catalogues for the industry to enable us to more easily build suppliers products into each other’s systems for onward selling to end users, bundling and in-life management.
  2. Inventory: This is about keeping CP inventories aligned across the industry for improved management of services/products, billing and reconciliation.
  3. Tools for structuring B2B documentation (C2M): This is where, for example, a B2B gateway is developed for a service/product, an XML schema is provided and detailed information on how to use the gateway in terms of business and validation rules etc. The proposed tools would be used to formally structure the detailed information to make it easier for buying organisations to build their systems without the need to interpret informal and sometimes ambiguous Word documents.
    • We agreed to share catalogue templates used within our own companies to see if there was any value in agreeing a standard catalogue template. We would follow this up with work on the inventory. The final area “Tools for structuring B2B documentation” was already in the work programme
  • Appointing and arranging access
    • The Appointing and Arranging Access problem statement/proposal had been completed and the way forward agreed. We however still seeking the resources to complete the work. Volunteers would be very welcome.
  • Location & Address Identification
    • The formal NICC review of the principles document was nearly complete and a number of comments had been received. The document would be updated and we would have to take a view on whether to re-review it or publish and update later.
  • L2C & T2R process standards and schema
    • The formal review of the L2C interface standards document and associated user story requirements had now been completed and they would be published on the NICC web site shortly. In the meantime the reviewed version of the documents can be found on the Publications page
    • Work on the L2C XML (generic) schema had started.
    • The T2R XML (generic) schema standard had now been approved by NICC TSG and would be published shortly. In the meantime it can be found at the address above on the NICC B2B publication pages
    • The “Developers (C2M3) T2R guide ” will be drafted next to bring together all the work done on T2R to provide designers and developers with a guide to producing standard compliant gateways.
  • International standards
    • We were following up work done in the TMF linked to Service Catalogue & Inventory

Meeting 39: Appointing and arranging access follow-up & NICC B2B progress review - 23rd June 2008

Summary

The key points from the meeting were:

  • Appointing and arranging access
    • The Appointing and Arranging Access problem statement/proposal had been completed and we agreed, subject to resources being found, to move onto the next stage using the standard NICC B2B methodology of user stories, business scenarios to build the requirements and standard for appointing and arranging access integrated into the L2C and T2R processes.
  • Location & Address Identification
    • It was agreed to forward the principles document for formal NICC review. Once agreed it will be used as a reference for future process work on, for example on L2C and T2R. This would appear on the web site shortly. Please ensure the relevant people in your companies review this.
  • L2C
    • The formal review of the L2C interface standards document and associated user story requirements had now been completed and they would be published, subject to a few minor amendments, on the NICC web site shortly. In the meantime the reviewed version of the documents can be found @ publication pages
    • Work on the L2C XML (generic) schema had started.
  • T2R2
    • The T2R XML (generic) schema standard had now been approved by NICC TSG and would be published shortly. In the meantime it can be found at the address above on the NICC B2B publication pages
    • The “Developers (C2M3) T2R guide ” will be drafted next to bring together all the work done on T2R to provide designers and developers with a guide to producing standard compliant gateways.
  • International standards
    • There had been contact from a number of international standards bodies to reuse the NICC B2B work. No further actions had been agreed however.

Meeting 38: Appointing and arranging access - 12th June 2008

Meeting 37: Billing - 21st May 2008

Meeting 36: Further L2C & progress review - 7th May 2008

Meeting 36: Summary

  • L2C
    • Drafting the L2C interface standards document had now been completed. We agreed to give the NICC B2B distribution until 14th May to review it further and then submit it for NICC formal review, which would give everyone a further 28 days to comment;
    • The document can be downloaded from the NICC B2B publications page @ http://niccb2b.org.uk/wiki/index.php/Main_Page/Publications#NICC_B2B_-_Documents_for_NICC_B2B_Review
    • Can people on this distribution please ensure the relevant people review this document to ensure it meets your company’s requirements for L2C (ordering).
  • T2R2
    • The T2R XML (generic) schema standard had now been approved by NICC TSG and would be published shortly;
    • The “Developers (C2M3) T2R guide ” will be drafted next to bring together all the work done on T2R to provide designers and developers with a guide to producing standard compliant gateways.
  • 2008 Work programme
    • The new 2008 work programme had got under way with a meeting to agree the way forward on “location and address identification”. As you can see below meetings are starting to be arranged for the next priorities in the programme. Further meetings will follow as we get the necessary support. See http://niccb2b.org.uk/wiki/index.php/Main_Page/Publications#NICC_B2B_-_Documents_for_NICC_B2B_Review for more details.
    • International standards
    • We are working with various international standards groups, including TMF and OASIS, to ensure the NICC B2B work is reused

Meeting 35: Location & Address identification - 30th April 2008

Meeting 34: L2C & progress review - 10th April 2008

Meeting 34: Summary

The key points from the meeting were:

  • L2C
    • A detailed review of the L2C standards document first sent out on the 28th March has now been conducted. As a result a number of changes have been agreed and would be included in the next draft of the document together with the completed annexes on Components /Touchpoints, Patterns, etc.
    • One issue that needs further discussion was the cancellation process. We will do some more research on this, but it may require us to review the related user stories on a future call.
    • CPs are encouraged to review the document and join the next meeting to influence the new L2C (ordering) standard for our industry
  • T2R
    • The T2R XML standard (generic schema) has now been sent for formal NICC review and will published in early May if subject to any further comment.
    • The “Developers T2R guide” will be drafted next to bring together all the work done on T2R to provide designers and developers with a guide to producing standard compliant gateways.
  • 2008 Work programme
    • The new 2008 work programme gets underway with a meeting to discuss “location and address identification” issues and requirements on the 30th April. I now have support for the “billing” item and will be setting up a meeting in May to progress this. Further meetings will follow as we get the necessary support. See puiblciations & review pages for more details.
  • International standards
    • TMF : Agreed senior BT support but still waiting for proposals on T2R next steps from TMF

Meeting 33: L2C & progress review - 26th March 2008

Meeting 33: Summary

The key points from the meeting were:

  • L2Csee note 1
    • The first draft of the L2C standard is now on the NICC B2B web site ready for review. Please note the message from Ian. “It is a very early draft of the L2C interface specification. The main sections 1-5 are substantially complete with the exaction of one missing stage/touchpoint diagram and an incomplete non state changing touchpoints table. These sections are based on the T2R specification but have been recast to reflect the L2C requirements. The Annexes are mix of direct copies from T2R changed to reflect L2C and first draft on the new L2C functionality, they are based on the activity diagrams I released last month. I would appreciate comments especially on the initial sections.”
    • A full draft will be available before the review meeting on the 10th April.
    • CPs are encouraged to review the document and join the next meeting to influence the new L2C (ordering) standard for our industry
  • T2R2
    • The generic schema has been completed and will go for formal NICC review when we receive a document number.
    • The “Developers T2R guide” will be drafted next to bring together all the work done on T2R to provide designers and developers with a guide to producing standard compliant gateways.
  • 2008 Work programme
  • International standards
    • TMF : Agreed senior BT support but still waiting for proposals on T2R next steps from TMF

Meeting 32: L2C & progress review - 12th March 2008

Meeting 32: Summary

  • L2C
    • Progress is not as fast as we would have liked due to circumstances beyond our control. However, a start has been made on the L2C standards document based on the user stories and activity diagrams previously circulated for comment. It should be available for review late this month or early next.
  • T2R
    • The next iteration of the generic schema will go out for review shortly.
    • The next step is to produce a “Developers T2R guide” to bring together all the work done on T2R to provide designers and developers with a guide to producing standard compliant gateways.
  • Work stack review, problem statements and proposals
    • We are currently seeking to include the top priority work items in BT’s customer experience programme to ensure we get the necessary support and resource to progress these.
    • Problem statements and proposals for these the 2008 work programme can be found on the publications pages
  • International standards
    • TMF – Agreed senior BT support but still waiting for proposals on T2R next steps from TMF

Meeting 31: 2008 Annual Review follow up prioritisation plans & progress - 27th February 2008

Meeting 31: Summary

The key points from the meeting were:

  • L2C
    • No comments received on activity diagrams so we are progressing to create the standard from them, the pattern and gap analysis
  • T2R
    • A number of comments had been received on the generic schema. It would be sent round for further NICC B2B review then for formal review in 2 weeks time;
    • The next step is to produce a “Developers T2R guide” to bring together all the work done on T2R to provide designers and developers with a guide to producing standard compliant gateways.
  • Work stack review, problem statements and proposals
    • We reviewed proposals, progress and next steps for Location/Address Identification matching; Appointing/Arranging access; Billing (L2C); Service Inventory & Catalogue; T2R Structured Information; Tools for structuring information; Systems/platform Migration; & T2R: Exception Handling Processes;
    • The key next step is to agree CP and BT ownership and representation for each item. Volunteers are very welcome as without them we will have to drop a number of the items. Please see below and the notes for more details.
  • International standards
    • TMF – still waiting for proposals on T2R next steps.

Meeting 30: L2C, T2R, work stack proposals plans & progress - 15th Febrary 2008

Meeting 30: Summary

The key points from the meeting were:

  • L2C
    • Reviewed activity diagrams and put them on the web site for review
    • We would discuss any comments and a few issues the work had raised with the user story requirements at the next meeting
    • In parallel we would start on the next stage of product pattern and gap analysis, and start to draft the standards document
  • T2R
    • The generic schema was introduced and had already been sent round for review.
    • This would be reviewed at the next meeting then sent for formal NICC review with the aim of publishing in April.
    • We agreed them to produce a “Developers T2R guide” that would bringing together all the work we had done on T2R and provide designers and developers with a guide to producing standard compliant gateways
  • Work stack review and proposals
    • We reviewed proposals and next steps for address matching, service inventory and catalogues and migrations
  • International standards
    • TMF – will be sending out proposals for next steps shortly
    • OBF – agreed to continue to share & align work where applicable
  • Documents published and for review

Meeting 29: 2008 Annual review - 30th January 2008

Meeting 29: Summary

At the review we agreed our top priorities were to finish the work on:

  • T2R generic schema
  • L2C standards

After this our candidates for 2008 are on the list below. We agreed to produce a short proposal for each then prioritise the work based on its benefit to the industry, the degree of difficulty and what resources were available to support it.

  • Location/Address matching:
  • Appointing/Arranging access:
  • Billing (L2C):
  • Service Inventory & Catalogue
  • T2R Structured Information
  • Exception failure management
  • SLA management / MIS
  • Tools for structuring information document
  • Migration

In addition we agreed to:

  • Continue to work with international standards organisations, such as TMF and ITU to align and “upstream” NICC standards
  • Work with BT and other CPs to implement the standards we publish
  • Make proposals for ensure the Central Numbering Database complies with NICC B2B standards and doesn’t introduce yet another gateway into the industry
  • Add product development / Concept-to-Market (C2M) to the work stack

Meeting 28: L2C Update plus plan and progress review (28/audio) - 9th January 2008

Meeting 28: Summary

  • L2C
    • Reviewed draft L2C definitions and high level process model
    • Reviewed and updated development process and milestones, and changed RAG to green
    • Plan now for analysis phase in Jan/Feb, draft targeted for March and May for publication
  • T2R
    • Standard published and NICC web site
    • Generic schema development on target
  • Documentation:
    • 11 standards, best practice, guideline documents agreed in 2007 now on NICC web site
  • International standards
    • ITU – T2R alignment complete
    • TMF – waiting for response on T2R proposals
    • OBF – agreed to help with L2C
  • Work stack review - 2008
    • Work stack candidates growing so need prioritisation
    • So all CPs requested to send representative to work stack review in London on 30th January

Meeting 27: L2C Update & Formal NICC B2B (27/audio) - 18th December

Meeting 27: Summary

Key Points from the meeting are:

  • Lead-to-Cash (L2C)
    • The analysis phase of the L2C standard development is well underway now. Business scenarios and touch points have been drafted and will be shared for review shortly. The work has generated a number of questions and issues, which we discussed at the meeting. Details are included in the notes now and will be in the spreadsheet shortly.
  • Trouble-to-Resolve (T2R)
    • Proposals for Structure diagnostic information were reviewed and we agreed to add this to the work stack.
    • The T2R genera schema and guide were still on track for review Mid-January.
  • Progress Report
    • The progress report would be posted to the web site shortly.
  • NICC B2B Web Site Stats
    • There have been nearly 65,000 hits on the site in the six months since the new version has been running. A breakdown of the stats will be placed on the web site.
  • International standards alignment
    • ITU: the work to align the ITU Trouble Ticketing requirements with NICC B2B T2R had been completed successfully
  • Work stack review for 2008
    • It was agreed to hold a review of the work stack on 30th January to agree the work programme for 2008. As many CPs as possible are encouraged to take part in the review. Even if you cannot take part in the work day-to-day, it would be useful to have your input getting the work stack right to maximise value to the industry..

Meeting 26: Review Service ID & Inventory proposals (26/audio) - 28th November

Meeting 26 Summary

The key points from the meeting were:

  • Lead-to-Cash (L2C) Service Inventory proposal
    • Reviewed the L2C service inventory proposals and agreed this would move us from the strategy we have been following to date, ie agree the B2B technical standards and then the process standards for the transactions between CPs in a supply chain, to the next stage.
    • This includes finding ways to share information such as our “service inventory(s)” across the supply chain and a “catalogue” that defines the services and what you can do with them. The aim is to make CPs "easier to do business with".
    • We agreed to inject any of the ideas we could into the current work on L2C and where this fits in terms of the work programme going forward when we reviewed priorities early in the new year.
  • Plan and Progress
    • We have had to move the dates for L2C development out by at least a month while we manage the handover to a new B2B process expert.
    • The T2R generic schema has been drafted and the next steps agreed. The plan is to send it for formal review January/February next year
  • NICC B2B Documents
    • These will be published in the NICC webs site shortly
  • International standards alignment
    • TMF: agreed to work with TMF to align NICC T2R and OSS/J
    • ITU: continuing to contribute to ITU Trouble Ticketing requirements capture

Meetings Archive

  • Follow this link to the archive of the previous meetings


-- GrahamCrane - 15 September 2008

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